Eye People

Eye People is a busy independent opticians based in Wokingham high street. They use Visitor Express Enhanced to provide a clear online reservation service for all their customers. This is provided within their own domain website giving customers access for making, amending appointments (as well as reminders) by both SMS and email notifications. In addition to this online service, the eye people provide an attractive podium mounted virtual receptionist experience to customers entering their shop. Here they can acknowledge their arrival/departure and make follow up appointments. This allows the receptionist to interact face to face with customers, providing a more personalised experience.

The eye people value highest customer care when dealing with people vision, Visitor Express helps us achieve this in our web services. — Nimesh Walker

Click here to see visitor express reservation service in action at the eye people